FAQs

Common Questions, Answered!

How can I have a custom Area Rug made?

Stop by or give us a call! We offer design services and will work with you to create Area Rugs for your home, business and budget.

What if I want to use more than one style of carpet?

Great! If the carpets have different pile heights and different textures the finished product can be greatly enhanced.

I want a corner sample of my rug design before I place the order. Can you do this? How much does it cost?

Yes, it can be done. The fee for this service is refundable with purchase and must be paid for in advance. We generally render all products on our full color computer and send a print out to the customer (within (5) days if requested) for approval.

Can I use patterned carpeting? Can I mix carpets?

Yes. This can add many design elements. Berbers, printed carpets and existing rugs of most types can be reworked into new creations.

What carpets can I use?

Island Floors and More is a manufacturer of custom-crafted inlay rugs using virtually any carpet type. Please inquire about our custom Dhurrie Rugs, Rag Rugs, and Hand Hooked Rugs.

I want to match a wallpaper or fabric, but I can't find a design I like. What do I do?

Send us your pattern and we will render a design for your approval by scanning it into our computer. This way you can have a “one-of-a-kind” original.

Can you do intricate designs in new or existing carpet that is going to be or has been installed wall-to-wall?

Yes. We are finding that inlaying borders and designs is an ever increasing part of our business. We work with you on the most complex of situations after measurements are approved or on site to accomplish the desired results.

Can you put a company logo in a rug?

Yes. Logo rugs are excellent ways for businesses to advertise.

Are seagrass and natural fiber rugs available?

We stock several natural fiber materials and make virtually any size or shape to order onsite.

We can not find the right color for my rug. Can you help?

We will be glad to find that “perfect” color. We have virtually an unlimited selection of carpet and can custom dye (color) virtually any carpet style.

I found a perfect design from a friend. How can I get a price from you?

Call us as we may have a similar design on file, or send your design to us my mail or fax. A written quote will be forthcoming based on material used and the complexity of your idea.

Do you work with staircases?

We are staircase specialists. There are many ways to enhance your staircase with all types of carpet borders, brass rods, punched rugs, etc.

Can we have our own materials bound?

We work with almost any flooring material to edge finish, back or border with multiple options.

How long does it take to get my rug after I place the order?

Shipment is usually four to six weeks. Since we use carpet from a variety of sources, we must preface that with “when your material is available from the mill”. Hand-hooked rugs ship in 10-12 weeks.

Can you make a rug larger than 9'x12'? What shapes can I have?

Yes. There are virtually no size or shape limitations.